Terms and Conditions

 

Introduction

REA Services LTD, also doing business as AgentMarket (“we”,”our”,or “the Company”), is a marketing platform that facilitates information exchange between property owners and real estate agents through www.agentmarket.ca (the “Website”) which is owned and operated by the Compnay.

 

These Terms and Conditions govern your use of our services and website. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Website or services. Please contact us at info@agentmarket.ca if you have any questions related to these Terms and Conditions.  

 

Compliance with Regulations

Agent Compliance Responsibilities

 

All users of the Website, particularly real estate agents, acknowledge and agree to comply, with all applicable laws and regulations governing real estate services in British Columbia, or other jurisdiction if applicable. REA Services LTD and AgentMarket are not responsible for ensuring agent compliance with any applicable rules or regulations including but not limited to: RESA, BCFSA regulations, CREA membership rules, or any other applicable rules or regulations. The responsibility for regulatory compliance rests solely with the real estate agents using the platform.

 

Agent Representations and Warranties

By using this Website, agents represent and warrant that they:

 

1. Are duly licensed real estate professionals in good standing with all applicable real estate boards, associations, and regulatory bodies in their jurisdiction

2. Maintain all required insurance, bonds, and other requirements for practicing real estate in their jurisdiction

3. Are in full compliance with all applicable laws, including RESA, BCFSA regulations, and CREA membership rules where applicable

4. Have disclosed any disciplinary actions, license restrictions, or investigations to AgentMarket during the application process

5. Will immediately notify AgentMarket of any change in their licensing status, regulatory standing, or any new disciplinary actions

 

Right to Remove Non-Compliant Agents

REA Services LTD and AgentMarket reserve the right to immediately remove any agent from the platform, without prior notice or explanation, who:

1. Is found to be in violation of any regulatory requirements

2. Has misrepresented their credentials, experience, or standing with regulatory bodies

3. Has received complaints from users regarding their services or conduct

4. Has engaged in any conduct that AgentMarket determines, in its sole discretion, to be harmful to users or the reputation of the platform

 

Agent Eligibility and Quality Assurance

While AgentMarket implements certain agent eligibility requirements, such as completion of five-plus transactions in a 12-month period and passing a quality assurance demonstration, users expressly acknowledge and agree that:

 

1. Minimum Requirements Only: These criteria represent minimum eligibility requirements for agents to join the platform and are not guarantees of agent quality, performance, expertise, or future results.

2. No Performance Warranties: REA Services LTD and AgentMarket do not warrant, guarantee, or endorse any agent's performance, transaction history, services, expertise, or the content of their proposals or information packages.

3. No Verification Obligation: While AgentMarket may take reasonable steps to verify basic agent credentials, REA Services LTD is not obligated to verify the accuracy of agent transaction history, client reviews, or other performance metrics claimed by agents.

4. Right to Modify Requirements: AgentMarket reserves the right to modify these eligibility requirements at any time without notice. Changes to eligibility requirements may result in the removal of previously approved agents who no longer meet current standards.

5. Independent Verification: Users are encouraged to independently verify agent credentials, transaction history, and references before engaging any agent for real estate services.

 

User Rights and Responsibilities

User Accounts and Responsibilities

You are solely responsible for:

1. All information provided in any request for proposal, information package submission or agent information package

2. Maintaining the security and privacy of your account, including any passwords or sensitive information

3. Ensuring all personal information you provide is accurate, truthful, and up to date

​

Permitted Use

You agree to:

1. Use this Website in good faith solely for the purposes of finding a real estate agent or, as a real estate agent, submitting proposals or agent information packages.

2. Not use the Website for any other purpose not expressly permitted by these Terms and Conditions

 

Information Privacy and Usage

Property and User Information

It is understood and accepted that:

1. REA Services LTD does not share contact details provided by users who submit property details to the Website

2. The identities of property owners may be discoverable through searches of various public and private databases, including the Land Title and Survey Authority of British Columbia (LTSA)

3. Such discovery of information through public sources is beyond the control of REA Services LTD

 

Prohibited Use of Information

Information on the Website may not be:

1. Used in any way to determine the identity and contact details of property owners or other users

2. Used to contact property owners or other users directly

3. Shared or used with any other parties, person(s), or organization(s) for any reason, including for the purpose of contacting property owners

 

Information Transmission Disclaimer

Any and all information from users, including property information, agent information packages, proposals, or other information received or transmitted through the Website, email, or other means:

1. Is passed on in good faith but WITHOUT REVIEW, WARRANTY, OR GUARANTEE OF ANY KIND WHATSOEVER

2. May be accepted or transferred at REA Services LTD's sole opinion and discretion

3. Is not guaranteed to receive any response (for property owner submissions) or engagement (for agent information packages)

 

Data Usage and Privacy

By filling in forms on this site with personal data, you authorize REA Services LTD to use and pass on this information for the purposes stated and for the functioning of the services provided, in accordance with our Privacy Policy.

General Provisions

 

Agency Relationships

No Agency Relationship, No Implied Agency

Users of the Website explicitly acknowledge and agree that:

The use of the Website and its services does not create an agency relationship of any kind between any parties, including but not limited to:

• REA Services LTD and users requesting agent information packages or proposals

• REA Services LTD and real estate agents

• Real estate agents and users requesting agent information packages or proposals

​

Proposals or agent information pacakges Do Not Establish Agency: The submission of an agent information package or proposal by a real estate agent in response to a user's request for comparative information does not create an implied agency relationship between the real estate agent and the user requesting the agent information package.

​

Platform as Information Exchange Only: The Website functions solely as an information exchange platform that:

• Allows users to provide and request generic information from multiple real estate agents

• Enables real estate agents to submit generic information to potential clients

• Does not facilitate or represent representation, negotiations, or trading services on behalf of either or any party

 

In addition to the provisions stated above regarding no agency relationship being created through use of the Website, users expressly acknowledge and agree that:

1. Release from Implied Agency Claims: Even if a user later claims an implied agency relationship was created, REA Services LTD is hereby expressly released from any and all liability arising from such claims. Users waive any right to assert that AgentMarket or REA Services LTD acted as their agent in any capacity.

2. All real estate agents using the AgentMarket platform are are not employees, representatives, partners, joint venturers, or agents of REA Services LTD or AgentMarket.

3. No Supervision or Control: REA Services LTD does not supervise, direct, or control any real estate agent's business activities, schedule, or methods used to complete proposals or services.

4. No Agency by Association: Communication facilitated through the AgentMarket platform between a user and a real estate agent does not make REA Services LTD a party to any subsequent relationship that may develop between those parties.

 

Regulatory Compliance Regarding Agency

Real estate agents using the Website acknowledge and agree that:

Disclosure Requirements: No Disclosure of Representation in Trading Services (DORT) form or other agency disclosure documentation is required at the agent information package submission stage, as agents agree that:

- No trading services are to be provided, are being provided or will be provided through the Website

- No information or advice will be provided that creates an agency relationship (express or implied).

- The information exchange facilitated by the Website precedes any potential agency relationship

​

Future Compliance: Should a user choose to engage with a real estate agent following an agent information package submitted through the Website, it is the sole responsibility of the real estate agent to:

- Provide all required disclosure documentation and forms

- Establish proper agency relationships in compliance with all regulations

- Fulfill all regulatory obligations that arise once direct contact and representation begin

​

Independent Responsibility: REA Services LTD bears no responsibility for ensuring compliance with agency disclosure requirements or other regulatory obligations that may arise once users requesting agent information packages and real estate agents establish direct contact outside of the Website.

 

By using this Website, all users expressly acknowledge their understanding and acceptance of these terms regarding agency relationships.

 

Website Usage and Services

No Warranties or Guarantees

Service Provision

REA Services LTD DOES NOT WARRANT OR GUARANTEE:

1. The accuracy of any agent information packages or information provided by real estate agents

2. The performance of any real estate agent

3. That agent information packages will be honoured by the real estate agent who provided them

4. That request for agent information packages submissions will receive any agent proposals in response

5. That agent information packages submissions will receive responses from property owners

 

Website Provision

THE WEBSITE AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, REA SERVICES LTD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. REA SERVICES LTD DOES NOT WARRANT THAT:

1. The Website will meet your requirements

2. The Website will be uninterrupted, timely, secure, or error-free

3. The results obtained from using the Website will be accurate or reliable

4. Any errors in the Website will be corrected

 

Third-Party Links and Services

The Website may contain links to third-party websites, services, or products that we do not own or control. REA Services LTD:

1. Is not responsible for the content, policies, or practices of any third-party website, services, or products linked to on our site

2. Makes no warranties or representations about the quality, accuracy, reliability, or any other aspect of these third-party services

3. Is not liable for any loss or damage arising from your use of third-party links, services, or products

 

It is your responsibility to read the terms and conditions and privacy policies of any third-party websites before use.

Service Interruption

The Website and its services may occasionally be temporarily unavailable due to scheduled maintenance, technical issues, system failures, or other circumstances beyond our control. You acknowledge and agree that:

 

1. Planned Maintenance: REA Services LTD may conduct scheduled maintenance to the Website, which may result in temporary service interruptions. When possible, we will attempt to provide advance notice of such maintenance.

2. Unplanned Outages: The Website may experience unplanned service interruptions due to technical issues, third-party service failures, security concerns, or other unforeseen circumstances.

3. No Liability for Interruptions: REA Services LTD shall not be liable for any damages, losses, or inconvenience of any kind resulting from temporary unavailability of the Website or its services, regardless of the cause or duration of such interruption.

4. No Service Level Guarantees: REA Services LTD does not provide any guarantees regarding the availability, reliability, or functionality of the Website or any of its services at any particular time.

5. No Refunds: No refunds or credits will be provided for any service interruptions, including to agent members who have paid membership fees.

6. Data Preservation: REA Services LTD will make commercially reasonable efforts to preserve user data during service interruptions, but does not guarantee that data will not be lost or corrupted during such events.

​

Professional Advice Disclaimer

This Website is not intended to replace professional financial, investment, tax, real estate, legal, or any other type of professional advice. Though we have endeavored to provide accurate and timely information, some information is subject to rapid change. As a visitor to our Website, you acknowledge and agree that any reliance on, or use of any information available shall be entirely at your own risk.

​

Indemnification

BY USING THIS WEBSITE YOU AGREE TO INDEMNIFY AND HOLD HARMLESS REA SERVICES LTD AND THE RELEASED PARTIES FROM ANY:

1. Actions, claims, losses, damages, penalties, liabilities, and expenses, including legal fees

2. Arising out of your use of our Website in any way

3. Arising from your violation of these Terms and Conditions

4. Arising from your violation of any rights of a third party

5. Arising from any content or information you submit, post, or transmit through the Website

 

Intellectual Property Protection

All content, features, and functionality of the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software, as well as the design, selection, and arrangement thereof, are the exclusive property of REA Services LTD or its licensors and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

 

Prohibited Uses of Intellectual Property

Without limiting other restrictions in these Terms and Conditions, users are expressly prohibited from:

1. Data Scraping: Using any robot, spider, crawler, scraper, or other automated means or interface not provided by AgentMarket to access the Website or to extract data from the Website.

2. Reverse Engineering: Attempting to derive the source code of, decompile, disassemble, or reverse engineer any part of the Website or any software provided by AgentMarket.

3. Reproduction: Reproducing, distributing, modifying, creating derivative works of, publicly displaying, publicly performing, republishing, downloading, storing, or transmitting any of the material on the Website, except as permitted by the functionality of the Website or these Terms and Conditions.

4. Data Mining: Engaging in any data mining, data harvesting, data extracting, or any other similar activity in relation to the Website, or while using the Website.

5. Commercial Use: Using content from the Website for any commercial purpose without express written consent from REA Services LTD.

6. Trademark Misuse: Using the AgentMarket name, logo, or any other AgentMarket trademarks, service marks, or trade names appearing on the Website without express written permission from REA Services LTD.

7. Frame or Mirror: Framing or mirroring any part of the Website without express written consent from REA Services LTD.

 

Enforcement Rights

REA Services LTD reserves the right to pursue all legal remedies available for violations of these intellectual property provisions, including the right to block access to the Website from particular IP addresses or users.

 

Force Majeure

REA Services LTD shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

 

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within the Province of British Columbia.

 

​Final Provisions

Modifications to Terms

These Terms and Conditions may be amended from time to time at the sole discretion of REA Services LTD. We will provide notice of substantial changes to these Terms by posting the updated terms on the Website. Your continued use of the Website after such changes constitutes your acceptance of the new Terms and Conditions.

 

Right to Refuse Service

We reserve the right to refuse, not accept, suspend, or terminate any submission, information, account, request for agent information packages, or agent information package  submission:

 

1. If you violate any of these Terms and Conditions

2. For any other reason whatsoever and at REA Services LTD's sole discretion

3. Without prior notice or explanation

4. Without liability to you or any third party

 

Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms and Conditions will otherwise remain in full force and effect and enforceable.

 

Complete Agreement

These Terms and Conditions constitute the entire agreement between you and REA Services LTD regarding the use of the Website and its services, superseding any prior agreements between you and REA Services LTD relating to your use of the Website.

 

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

 

Email: info@agentmarket.ca 

Website: www.agentmarket.ca

 

Last Updated: May 14, 2025