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Privacy Policy

Last updated May 15, 2024


AgentMarket.ca is owned and controlled by REA Services Ltd. If you have questions related to this policy, please contact the Privacy Officer at info@agentmarket.ca, with the subject header Privacy. By using the website and services ("Services"), you are accepting the practices described in this Privacy Policy. This policy applies to all users including those requesting listing proposals and those providing listing proposals. If you do not agree to the terms of this Privacy Policy, do not use the website or services provided.


Types of Personal Data that this website may collect, by itself or through third parties, include: cookies,  email address, first name, last name, address, uploaded images, internet protocol number and various other types of personal data and any other data you enter on our website or provide us in any other way.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

Other types of information including non-personal information collected may include details about website interactions, non-personal and technical information such as URLs, time on the website and individual pages, click throughs, website interactions, statistical or aggregated information, browser type, screen size, time zone, operating system.  Like most sites on the Internet, we collect anonymous data on how our visitors use our site, often through external providers. This data reflects site usage patterns gathered during across customer visits each month and does not contain any personally identifying information. We may share this anonymous data, provide log files and other databases of user information to third parties for analysis, and to use this information to better understand client traffic and improve our future online services.

We respect your right to online privacy. When you use our Services and provide personal information to us online, that information will only be used in conjunction with providing you with the Services you have requested on the website and mobile products. Information you provide is not sold or shared to any third parties but may be anonymised and used for internal business and trend analysis to improve and provide better Services.

 

We use third party service providers to provide the Services, your information may be stored on these third party service provider servers which may be outside of Canada. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide and or sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

The transfer of information via the Internet is not completely secure. While best efforts are made to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website, or stored on systems or servers used by our service providers. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, Terms and Conditions, applicable laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

You can opt out of communications from us at anytime through following the provided links in, or responding to our emails, through your account options if applicable, contacting us via our contact form or emailing us at info@agentmarket.ca.


This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve.

 

Except as otherwise permitted or required by applicable law or regulation, we only retain your personal information for as long as necessary for the purposes we collected it for, including for the purposes of satisfying legal, accounting, business or reporting requirements. We may anonymize your personal information so that it can no longer be associated with you. We may use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@agentmarket.ca.

If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

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